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We have joined forces with Aforza, the preeminent cloud and mobile solution tailored for the consumer products industry. This dynamic collaboration is set to redefine front office Customer Relationship Management (CRM) for consumer product companies across Southeast Europe.

Aforza stands out as a trailblazing platform designed to empower businesses of all sizes within the consumer products realm, offering comprehensive solutions that enable companies to safeguard profit margins across diverse channels. M&I Systems Group, on the other hand, has earned its reputation as a leading strategic consulting partner, possessing extensive professional knowledge in the industry and digital technology domains.

The main goal is to bring something fresh to the table – a transformative impact on how consumer product companies navigate and enhance their CRM processes. By combining the cutting-edge capabilities of Aforza’s cloud and mobile solutions with the strategic insights and expertise offered by M&I Systems Group, the collaboration aims to deliver groundbreaking CRM transformation for businesses.

“At Aforza, we are excited to join forces with M&I Systems Group to bring our transformative CRM solution to consumer product companies across Southeast Europe,” said Dominic Dinardo, CEO & Co-Founder of Aforza. “Our out-of-the-box product, built on the trusted Salesforce and Google Cloud Platforms, allows for rapid implementation and provides on-device AI across both Apple iOS and Android devices. This partnership marks a significant step towards empowering businesses in the region with the tools they need to compete in today’s competitive market.”

Aforza is known for its implementation speed, with a track record of a go-live in just weeks. The mobile applications function seamlessly offline, providing on-device intelligence while maintaining a user-friendly experience across various devices. By harnessing the capabilities of Salesforce and Google Cloud Platforms, Aforza guarantees scalability and a consistent cycle of innovation, marked by three releases annually.

“As a people-oriented company, M&I Systems Group is excited to collaborate with Aforza to offer retail companies an integrated solution that goes beyond traditional CRM,” stated Vladan Balaban, Co-founder & President of M&I Systems Group. “Our mission aligns with our commitment to being an agile, dynamic, and visionary partner in the world of business technology, and this partnership exemplifies our dedication to providing holistic solutions for long-term success.”

The collaboration emphasizes the integration of digital technology into CRM processes, enhancing the overall efficiency and effectiveness of consumer product companies. This is especially pertinent in the increasingly digital landscape where customer interactions play a pivotal role in business success.

We are excited about this joint venture and believe this partnership will not only elevate businesses in Southeast Europe but also contribute to the global market by setting new benchmarks in Front Office CRM transformation.