Location: Novi Sad, Belgrade
M&I Systems Group is a leader in the field of digital transformation, consulting, and development with more than 300 employees in 5 countries. Experience and presence on the global IT market in the past three decades are reflected in a diverse portfolio, long-term relationships with over 400 clients, and partnership cooperation with the world’s most important IT companies. We are looking for experienced:
KEY ACCOUNT MANAGER
(2 employees)
who will be responsible for the sale of the complete M&I product and services portfolio (ERP, CRM, BI, RPA) to new and existing clients, maintaining a strong relationship with key contacts at all levels of the client organization and ensuring customer satisfaction with our products and services.
What will the main responsibilities include?
Developing and executing sales strategy to achieve sales targets
Identifying, qualifying, and closing business opportunities
Researching and understanding customer needs and recommending suitable M&I solutions
Building and maintaining relationships with key decision-makers
Developing and maintaining strategic long-term trusting relationships with strategic clients to accomplish long-term company objectives (and sales targets)
Prepare regular customer satisfaction and progress reports and forecasts for internal and external stakeholders using key account metrics
Provide product demonstrations and presentations to clients
Collaborate with the technical team to ensure successful implementation of the most suitable M&I solution
Provide regular sales forecasts and market feedback to the sales management team
Whar are the preferred requirements?
Minimum Bachelor’s Degree in IT, Business, Marketing, or a related field
Previous working experience in sales or consulting for at least 3 years (experience in ERP consulting is an advantage)
Experience in using CRM systems
Proven track record in meeting and exceeding sales targets
*Strong understanding of ERP and CRM solutions and market trends would be an advantage
What can be expected?
Permanent employment and competitive conditions
Private health insurance
Career development plan
Personal development and training
Referral bonuses
Challenging, pleasant, and friendly working environment
If you are an energetic and motivated team player who is passionate about technology, sales, and customer experience and is ready to experience significant career development, don’t hesitate to send us your CV, you are the candidate who will be a great asset to our new sales team.
